Impact Independent Living Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, address, email address, and telephone number that you voluntarily give to us when you contact us or apply for services.
• Health Information: With your consent, we may collect health and disability-related information necessary to provide appropriate services.
• Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and fulfill your requests
• Process service applications and referrals
• Comply with applicable laws and regulations
• Improve our website and service offerings
• Send administrative communications

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist us in delivering our services
• When required by law or to respond to legal processes
• To protect our rights, property, or the safety of our clients and staff
• With your explicit consent

4. Health Information (HIPAA)

To the extent we handle protected health information (PHI), we comply with the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate administrative, physical, and technical safeguards to protect your health information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain uses of your information

7. Children’s Privacy

Our services are directed to adults (ages 18 and older). We do not knowingly collect personal information from individuals under 18 years of age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Impact Independent Living Services
Address: 1555 Botelho Dr #291, Walnut Creek, CA 94596

Email: ImpactILS@yahoo.com Phone: (510) 575-1405